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Terms of Service

Last updated: August 13, 2026

These documents are drafted to be carrier-compliant and to follow standard practice. They are pending review by an Arizona attorney and are not legal advice.

  1. 01Acceptance and scope

    These terms govern your use of this website. Services are provided under a separate signed service agreement. Where these terms and a signed service agreement conflict, the service agreement controls.

  2. 02Description of services

    Zenith AI provides automated text-message response, conversation handling, lead capture, and booking assistance on behalf of home service businesses, together with the setup and carrier registration work required to operate it.

  3. 03Client responsibilities

    • Provide accurate business information.
    • Provide a valid EIN for carrier registration.
    • Use the service lawfully.
    • Obtain consent from your own customers before contacting them.
    • Maintain your own trade licensing and insurance.

  4. 04Acceptable use

    You may not use the service to send:

    • Unsolicited marketing blasts.
    • Messages in carrier-prohibited categories, including cannabis, firearms, high-risk lending, and adult content.
    • Unlawful or deceptive messaging of any kind.

    Violation is grounds for immediate suspension.

  5. 05Fees, billing and term

    Fees are as posted or as set out in your service agreement. There is a 90-day minimum term, after which the agreement continues month to month with 30 days' notice to cancel. Setup fees are non-refundable once work begins.

  6. 06Third-party services

    The service depends on third parties including Twilio, Anthropic, Workflow automation provider, Google, Vercel, Stripe, and on mobile carriers. Outages, delays, or policy changes upstream are outside our control.

  7. 07No guarantee of outcomes

    We do not guarantee a specific number of recovered jobs, a specific amount of revenue, or a specific message delivery rate. Carrier delivery is not within our control.

  8. 08Intellectual property

    We retain all rights in the underlying system, including the conversation logic, configuration, and tooling. You retain all rights in your own data, your customer lists, and your business content.

  9. 09Confidentiality

    Each party will protect the other's non-public information and use it only to perform under the agreement.

  10. 10Limitation of liability

    Our total liability is capped at the fees you paid in the three months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or lost business.

  11. 11Indemnification

    You will indemnify us against claims brought by your own customers arising from your instructions, your content, or your use of the service.

  12. 12Termination and your data

    Either party may terminate as set out above. On termination we export your lead history to you and then delete or return client service data within 90 days. A number ported to us is returned to you.

  13. 13Governing law

    These terms are governed by the laws of the State of Arizona. Venue for any dispute is Maricopa County, Arizona.

  14. 14Dispute resolution

    Before filing anything, the parties will attempt to resolve the dispute in good faith by direct discussion for 30 days.

  15. 15Changes to these terms

    We may update these terms. The date at the top of this page reflects the current version, and material changes are communicated to clients directly.

  16. 16Contact